Nguyen, Dac Thanh, Thi Thuy Duong Luu, and Huu That Nguyen. 2022. “Investigating Determinants of Competitiveness of the Retail Banking Service in Vietnam: A Customer Approach”. Journal of International Economics and Management 20 (1):80-100. https://doi.org/10.38203/jiem.020.1.0006.